FAQs

Q?

Can we run the online store in China ourselves?

A.

There are just too many technical and business issues that need to cope with. It will not be easy for an overseas company to operate an online business in China and need to leverage EchoHERE services to manage and tackle the various challenges including, but not limited to the legal compliance, content localization, store operations, inventory management, e-marketing, customer enquiries, etc. Ed Davis Authentic Jersey

Q?

How to get things started?

A.

You have to first share with us your company background and the products that you plan to sell into China. We will then guide you through what are the documents that you have to prepare as well as the goods that need to arrange for shipping into China. Nick Martin Jersey

Q?

How many inventory I have to keep in China?

A.

After we understand your product types, we will recommend an inventory strategy for you to ship the first batch of goods into our warehouse in China. We will regularly keep track the sales activities and the promotional programs that we are running and further recommend the inventory replenishment plan to you.
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Q?

How the service is charging?

A.

We charged at a flat fee for the store design and management. This fee is definitely much cost effective than you have to recruit your own people with different skill sets to operate the online business in China. Andy Greene Authentic Jersey

Q?

Can I pilot the online business for a short period of time?

A.

The minimum pilot period is 13 months, as the typical contract period with the e-marketplace in China is 1 year and the Webstore decoration and setup will usually take about 1 month. Corey Graham Authentic Jersey

Q?

How I can track my online business in China?

A.

EchoHERE provides a web-based EchoPanel for you to remotely access the status of sales, inventory, customer enquiries, etc. With EchoPanel, you are almost equivalent to manage your business in the mainland China in real time! Carl Hagelin Authentic Jersey

Q?

If I am only a SME, can I also sell our products online in China?

A.

Yes, of course! The online market in China is not only limited to big brands. We are here to support SME to start the online business in China without incurring a lot of upfront cost and to make your China's dream comes truth.
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Q?

Do you have overseas contact?

A.

We have agency offices in UK, USA, Korea, Singapore and Australia. Please send us an enquiry via the Contact page and our responsible agent will follow up your needs accordingly. Thanks!
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